refunds

Airlines

Attorney General Mark Brnovich Reminds Consumers of Their Rights as Airline Travelers

Many Arizonans will be traveling to spend time with family and loved ones this holiday season. Unfortunately, airlines often do not make consumers’ interests a priority. Attorney General Mark Brnovich wants to make sure Arizonans know their legal rights. If you believe you have been improperly denied a refund or compensation by an airline, you

Awards

Arizona Attorney General’s Office Receives Consumers’ Champion Award

Consumers’ Research will honor General Brnovich for prioritizing consumers during COVID-19 pandemic Arizona Attorney General Mark Brnovich’s Office (AGO) will receive the Consumers’ Champion Award for the first-in-the-nation settlement with Ticketmaster that returned more than $71 million in refunds for consumers who purchased tickets to Arizona live events that were canceled, postponed, or rescheduled due to the

Airlines

New Report: Airlines’ Refund Policies & Scheduling Problems Irk Consumers

Arizona PIRG Education Fund finds flyers’ complaints increased by 460 percent from February 2020 to August 2021 When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion. Since then, despite surviving because of tax dollars, the airlines repeatedly

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