
Travel Troubleshooter
Airline lost my luggage but won’t reimburse my expenses – The Travel Troubleshooter
CSA Czech Airlines loses Dick Helms’ luggage. When he buys necessary clothes and toiletries, the carrier promises to reimburse him promptly. But it doesn’t. What should he do? Q: Last fall, my wife and I traveled to eastern Europe for a river cruise. We missed our connection in London because of a flight delay. Our