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Arizonans among the most likely to leave negative reviews, finds survey

37% of Arizonans say they regularly post negative online reviews. 1 in 4 businesses believe rivals post fake reviews about them. However, only 1 in 4 take the time to respond to a customer’s review. The rise of review sites such as Tripadvisor and Yelp, and the ability for people to leave feedback on almost any business site,

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