customer service

Business

Online retail: The key to success

Do you have a new business or brand and want to know how you can draw in the attention of your customer or even gain new customers? Do you have an online store and want to know what you should be doing to be successful? The internet has drastically changed the way that we do

State

Arizonans among the most likely to leave negative reviews, finds survey

37% of Arizonans say they regularly post negative online reviews. 1 in 4 businesses believe rivals post fake reviews about them. However, only 1 in 4 take the time to respond to a customer’s review. The rise of review sites such as Tripadvisor and Yelp, and the ability for people to leave feedback on almost any business site,

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