customer service

Internal Revenue Service

IRS pledges more audits of wealthy, better customer service – Associated Press

Photo: Daniel Werfel testifies before the Senate Finance Committee during his confirmation hearing to be the Internal Revenue Service Commissioner, Feb. 15, 2023 The IRS released details Thursday on how it plans to use an infusion of $80 billion for improved operations, pledging to invest in new technology, hire more customer service representatives and expand


5 Strategies that can help you Protect Your Business From Inflation

The inflation rate in January 2022 was 7.5%, the highest since February 1982. Inflation does not automatically endanger every business or affect all businesses equally. Yet, it can affect everything from profitability to customer satisfaction. Supply chain problems due to inflation can make it hard or impossible to manufacture certain products. It can also prevent

Social Security and You

Tips for Finding Social Security Information Online

I’m sure lots of my readers are always looking for Social Security information online. So am I. Even though I’ve got 50 years’ worth of Social Security knowledge stacked up in my brain, it sometimes gets a little muddled and I need to check something out or verify what I think I know. So, I


Online retail: The key to success

Do you have a new business or brand and want to know how you can draw in the attention of your customer or even gain new customers? Do you have an online store and want to know what you should be doing to be successful? The internet has drastically changed the way that we do


Arizonans among the most likely to leave negative reviews, finds survey

37% of Arizonans say they regularly post negative online reviews. 1 in 4 businesses believe rivals post fake reviews about them. However, only 1 in 4 take the time to respond to a customer’s review. The rise of review sites such as Tripadvisor and Yelp, and the ability for people to leave feedback on almost any business site,

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