The Prescott Valley Police Department has received several reports from residents of money being stolen from their bank accounts after receiving a false email from “Netflix” in which payment update information is requested. In the email there is a link through which they can update their payment information. A screen will display where they are being asked to submit their debit card information. Upon entry of the debit card information, another screen is displayed asking for their social security number and their mother’s maiden name. At this point, the victim’s personal information has been compromised. The suspects will access the victim’s account within minutes and immediately begin transferring money before the victim is able to contact the bank and suspend the account.
The Prescott Valley PD is advising citizens that if you receive an email from Netflix, Google, Apple or any other subscription service that you do not click on any link provided in the email, regardless of how legitimate it looks. If you believe that your payment information may need to be updated, go the official website yourself and access your account using your username and password.
The Prescott Valley PD Community Service Officers are available Monday to Friday from 08:00 am to 05:00 pm at 928-772-9261 to answer any questions citizens may have about ongoing frauds and scams in our town. If you believe that you may be the victim of a scam or that you are questioning the validity of an email, we are here for you.
Prescott Valley Police Department can be contacted at (928) 772-9267 for non-emergencies, 911 for emergencies. You may also contact Yavapai Silent Witness at 1-800-932-3232.